Shipping & Delivery Policy
Fast, reliable nationwide shipping across Nigeria
Updated: August 2026
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2–5 Days Dispatch
Orders processed within 24 to 48 business hours.
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Logistics Partner
Secure doorstep delivery and station pickup statewide.
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Live Order Tracking
Instant SMS & email updates on package movement.
1. Processing Times
- All orders are dispatched within 2–3 business days (excluding Sundays and national holidays).
- Orders confirmed before 4:00 PM are queued for next-day dispatch.
- Special pre-order items will display custom estimated delivery dates on product listings.
2. Delivery Estimates & Locations
Shipping fees are calculated live at checkout based on package weight and destination:
| Location | Estimated Delivery | Fulfilled By |
|---|---|---|
| Port Harcourt & Akwa Ibom | 3 – 5 Days | Direct Dispatch / Rider |
| Lagos, Abuja, Ibadan, Enugu | 4 – 7 Days | Direct Dispatch / Rider |
| Other Nigerian States | 4 – 7 Days | Direct Dispatch / Rider |
3. Package Inspection & Integrity
All electronics and gadgets shipped from Xumia undergo pre-dispatch testing and are packaged in tamper-proof seals.
- Inspect package integrity before signing the delivery acceptance form.
- If seals are broken or package is damaged, report to the courier immediately and contact support within 24 hours.
Have questions about an active order?
Our logistics support team is available Mon – Sat: 9:00 AM – 5:00 PM